An Excellent Place to Work
On The Rise's Management Team and Board of Directors are committed to running a secure, stable organization with a strong infrastructure.
On The Rise strives to be a premier provider of services and an excellent place to work. Every member of On The Rise’s 15-person staff is integral to achieving our mission. When opportunities arise, we will post them on this website and on www.idealist.org.
On The Rise creates a community where women have the relationships, safety and resources they need to move out of homelessness. We engage with those most in need and support their initiative and strength as they move beyond crisis and discover new possibilities.
On The Rise is a community-based organization with 15 employees and an annual budget of approximately $1M, from private philanthropy (80%) and government contracts (20%). On The Rise is committed to excellence, innovation and continuing evolution. We are committed to providing highly accountable and responsive programming and being an excellent place to work.
On The Rise seeks a full-time (40 hours/week), salaried Development Coordinator reporting to the Director of Development & Communications. Great opportunity to learn all functions of a small, successful development team; to gain grant-writing and event-planning experience; to develop individual fundraising expertise (personal asks, written appeals); and to take on a leadership role as database manager (data quality and completeness, reporting and analysis).
- Conduct research into foundation, corporate, and individual prospective donors;
- Conduct phone and personal gift solicitations;
- Draft written appeals and participate in editing process, developing/filtering mailing lists, and executing mailings;
- Draft grant applications, prepare packages and submit to potential funders; track grants calendar.
- Assist Development Team with solicitations, planning and execution of events and fundraisers: especially the annual Prepare for Winter Dinner event held each fall, as well as other fundraisers, community events, and occasional events for the benefit of On The Rise’s homeless and formerly-homeless program participants.
- Assist in creating and maintaining fundraising collateral, website and social media presence, and other aspects of On The Rise’s public profile.
- Organize and manage the development office filing systems;
Donation Processing & Information Management
- Maintain the donor database (Donor Perfect Online) and Development policies and procedures to maximize strategic use of donor information and develop/maintain strong internal systems;
- Add new records and update existing records in Donor Perfect Online, tracking gifts, events, volunteer hours, and other information;
- Process all cash, in-kind and stock contributions in Donor Perfect Online, entering gift and donor details, generating donor acknowledgement letters, ensuring timely personalization and mailing of letters, and submitting gift codes to accounting;
- Create filters and pull reports from Donor Perfect Online for mailings, reports to donors, and quarterly board meetings;
- Work with Community Relations Manager to track volunteer activities in Donor Perfect Online and acknowledge volunteers;
- Use the database to assist in documenting and scheduling communications with donors and volunteers;
- Generate lists for mailings, event attendance and follow-up reports, monthly reconciliation reports, and summary and analysis reports on a regular schedule;
- Protect donor privacy.
- Be flexible and open to “pitching in” as needed with other duties that arise in the course of a 15-employee organization’s operations.
- Strive to continuously increase skills and competence, e.g. taking advantage of opportunities for professional networking, continuing education and coaching.
We seek a highly organized, detail-oriented individual skilled at handling multiple projects at the same time, who displays a commitment to the mission of On The Rise. Two to three years’ experience with database and office administration is highly desired. Prior experience with fundraising and donor management software strongly preferred. Must possess ability to interact professionally with a range of constituents: volunteers, donors, board members, event attendees and program participants. Microsoft Office literacy and strong oral and written communication skills required.
How To Apply:
Please e-mail your resume and cover letter describing your interest in On The Rise’s position and your related experience to: firstname.lastname@example.org. Please include Development Coordinator in the subject line. No phone calls please.
The Operations Manager role is an opportunity for an experienced administrative professional to work at a managerial level in a part-time (24 hours per week) schedule. The organization is in a period of growth and change, and seeks an individual with a systems focus who can elevate On The Rise’s operational practices in ways that add efficiency and support growth. The Operations Manager supervises two full-time Operations Associates responsible for the essential administrative functions of the organization, and manages/coordinates: an external bookkeeping service, an outsourced IT company, a payroll service, a cleaning service, and other contracted services. The position reports to the Executive Director. Due to the broad scope of responsibilities, the Operations Manager also has a “dotted line” reporting relationship with the Director of Programs and works closely with the Safe Haven Manager.
- Lead/manage purchasing and maintaining inventory of needed supplies and services for all aspects of the organization (programs, offices, facility, etc.)
- Coordinate purchasing with Development function to optimize donated goods and services
- Supervise and review bookkeeping, cash receipts and disbursements, and account reconciliations
- Perform government contract billing and grant reporting
- Manage budget, cash flow and internal financial controls
- Monthly, quarterly and annual financial reporting
- Annual audit preparation
- Support senior management team in financial planning, forecasting, budgeting
Facility and Office
- Supervise the maintenance and operation of property and workspaces in >100-year-old Victorian house. Space includes offices, heavily-used program space, utility & storage areas, yard/garden, and parking area – as well as structures and equipment like handicapped-accessible lift and home appliances – as well as office and building systems like HVAC, electrical, plumbing, phone, computer network and irrigation
- Supervise 2 staff responsible for office administration, supplies and office systems, administrative support for program activities, etc.
- Recommend, negotiate, implement, and supervise capital projects and facility-related contracts and services
- Facilitate and document recruitment, new hires, separations, and other changes in employment status
- Initiate and manage payroll processing
- Coordinate staff trainings and recreational events
- Manage and administer employee benefits
- Develop, implement, maintain employment policies
Contracts and Insurance and Risk Management
- Monitor/manage insurance coverage to ensure adequate risk management
- Oversee compliance with legal and regulatory requirements regarding employment, government contracts, facilities, etc.
- Oversee and maintain technology systems, including internal policy, hardware, software and staff training
- Supervise the collection, recording, and basic reporting of program data
- Develop, test and implement practices for improving and maintaining data quality
- Support senior staff in further developing data analysis and reporting
- Like all OTR employees, the Operations Manager will be flexible and open to “pitching in” as needed with other duties that arise in the course of a 15-employee organization’s operations
- Like all OTR employees, the Operations Manager is expected to strive to continuously increase skills and competence, e.g. taking advantage of opportunities for professional networking, continuing education and coaching.
- Commitment to On The Rise’s mission and programmatic approach
- BS in accounting and minimum 5 years of related work experience required
- Supervisory experience required
- Proficiency in Microsoft Office (Word, Excel) and QuickBooks required. High degree of comfort with technology and online applications needed (PC environment)
- Ability to work as a member of a team while maintaining independent discipline
- Strong organizational skills and attention to detail; self-starter
- Ability to prioritize and self-manage multiple tasks and projects
- Ability to work in a diverse environment, with openness to new learning and perspectives
- Sense of humor. Dynamic, engaging and creative. Some direct service experience or exposure to homeless/trauma a plus
How To Apply:
Please email resume and cover letter to Martha.email@example.com with “Operations Manager” in the subject header.
Academic Year Intern
Description of Position
OTR’s Safe Haven Interns provide direct service in OTR’s flagship program, helping to deliver the goods and services available through the Safe Haven and fostering a supportive community in which program participants can progress beyond their immediate tangible needs and begin to gain access to the broader social service network through OTR’s team of Advocates. In the Safe Haven, interns begin to develop hands-on experience with the population OTR serves, learning about the variety and complexity of the women’s challenges, and the cumulative impact of trauma in their lives. Working with OTR’s Community Advocates, interns learn effective techniques and practices of providing holistic services, using a relational model informed by the philosophy of harm reduction.
OTR’s internships are unpaid.
The Safe Haven Internship requires a minimum commitment of 16 hours per week for the academic year. College juniors, seniors or graduates are preferred. Interns are supervised by OTR’s Safe Haven Advocates.
Interns will have interest in the mission of On The Rise and a desire to further this mission through direct service to women. Coursework in trauma, substance abuse, mental health, homelessness and other relevant topics are a plus. Excellent active listening skills are needed as well as an empathetic non-judgmental perspective, ability to work well with a wide range of populations, good problem-solving skills and a sense of humor!
Direct service to women:
- Provide general support for program participants through nonjudgmental, empathic active listening.
- Provide referrals and advocacy to help program participant gain access to resources offered by other providers
- Be a liaison between women in the Safe Haven and the goods and services available through the program. Answer questions, give access to secured goods as directed by Advocates, maintain generally available supplies.
- Facilitate the daily offering of breakfast and lunch in the Safe Haven, helping with set-up, breakdown, and other logistics of meals.
- Assist with Safe Haven communications – create and post informational signs and sign-up sheets,
- Work with staff to plan and execute occasional special activities and trips
Other programmatic services:
- Participate in organization’s data collection and performance measurement and evaluation activities.
- Attend semi-weekly Advocates Team meetings and weekly staff meetings to develop responses to individual cases, and develop understanding of program participants’ challenges.
- Attend occasional trainings on specific topics, as recommended by staff.
- Accompany staff on visits and appointments with program participants.
- As appropriate accompany women on outside appointments.
Fundraising, Administrative and Other:
- Support staff in supplying, organizing and maintaining program needs, offices and facility: food and supplies, files, tools, donations, etc.
- Assist with occasional Development projects – publications, mailings, volunteer events, fundraisers, etc.
- Like all OTR employees, Interns will be flexible and open to “pitching in” as needed with other duties that arise in the course of a small organization’s day-to-day operations
On The Rise is partially supported by MOVA through the 1984 VOCA grant from the Office of Victims of Crime, Office of Justice Programs, and the U.S. Department of Justice.
On The Rise recognizes the importance and benefits of diversity in the workplace and the community. We are an AA/EOE, and we strongly encourage people of color to apply. Individuals who have experienced homelessness or overcome other significant life challenges are strongly encouraged to apply.
How to Apply:
Please address these questions in a cover letter:
- What excites you about On The Rise's mission?
- What are your strongest skills and qualifications that will help you in this internship?
- What do you hope to learn?
Please apply online by submitting your résumé and cover letter as attachments to: firstname.lastname@example.org with "Academic Year Internship" in the subject line.