An Excellent Place to Work
On The Rise's Management Team and Board of Directors are committed to running a secure, stable organization with a strong infrastructure.
Our mission is to create a community where women have the relationships, safety, and resources they need to move out of homelessness. We engage with those most in need and support their initiative and strength as they move beyond crisis and discover new possibilities.
On The Rise is a community-based organization with 15 employees and an annual budget of approximately $1.3M, from private philanthropy (75%) and government contracts (25%). On The Rise is committed to excellence, innovation and continuing evolution. We are committed to providing highly accountable and responsive programming and being an excellent place to work.
In addition to competitive salaries, On The Rise’s full-time employees enjoy a liberal benefits package, generously sponsored by their employer:
- On The Rise pays 75% of health insurance premiums for full-time employees and their families, and offers two plan options with excellent coverage and access to premium Bostonarea healthcare.
- On The Rise pays 100% of full-time employees’ premiums for disability (short-term and longterm) and life insurance.
- On The Rise offers a flexible spending plan with the maximum dollar threshold allowed by the IRS.
- On The Rise’s membership in the MA Council of Human Service Providers gives employees access to Tuition Remission for undergraduate classes at Massachusetts state colleges, community colleges, and the University of Massachusetts, and access to certain graduate certificate programs and scholarships.
- Employees earn 3 weeks’ vacation in their first year of employment, in addition to other types of paid-time-off.
On The Rise, Inc. is an equal opportunity employer and will not discriminate against an applicant or employee on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age , disability or genetic information or any other legally protected status under applicable law.
Administration and Finance Manager
On The Rise is a community-based organization with 15 employees and an annual budget of approximately $1.3M, from private philanthropy (75%) and government contracts (25%). From its Central Sq/Cambridge location, On The Rise delivers its unique, low-threshold, holistic programming to about 450 homeless and formerly-homeless women each year.
The Administration and Finance Manager role is a tremendous opportunity for an administrative professional to advance professionally and gain exposure to all aspects of nonprofit management, maximizing and strengthening the internal capacity of a well-respected, high-impact organization. The Administration and Finance Manager will play a key role as On The Rise, Inc. builds capacity and enhances its quality programming.
The successful candidate will be a resourceful, creative, self-disciplined contributor, supporting organizational strategy in the following areas: finance and budgeting, human resources, administration, facility management, and IT. The position reports to the Executive Director, and due to the broad scope of responsibilities, the Administration and Finance Manager also has a “dotted line” reporting relationship with the Director of Programs and works closely with the Safe Haven Manager.
The Administration and Finance Manager manages/coordinates: an external bookkeeping service, an outsourced IT company, a payroll service, a cleaning service, and other contracted services that support the operations of the On The Rise. The Administration and Finance Manager works with two full-time Operations Associates who handle the majority of day-to-day administrative functions of the organization such as purchasing, phones and mail.
- Coordinate internal deliverables with external bookkeeping service, to yield on-time financial reporting – monthly, quarterly, annually
- Perform government contract billing and grant reporting
- Monitor budget, cash flow and internal financial controls
- Annual audit preparation – preparing financial schedules, pulling transaction documentation
- Coordinate purchasing with Development function, to optimize donations of goods and services
- Support senior management team in financial planning, forecasting, budgeting
Office and Facility:
- Provide backup to Operations Associates for: staffing office, answering phones, sorting and managing mail, data-entry (about 25% of time)
- Recommend, negotiate, implement, and supervise capital projects and facility-related contracts and services
- Lead the maintenance and operation of property and workspaces in >100-year-old Victorian house. Space includes offices, heavily-used program space, utility & storage areas, yard/garden, and parking area – structures and equipment like handicapped-accessible lift and home appliances – office and building systems like HVAC, electrical, plumbing, phone, computer network and irrigation – and more
- Facilitate and document recruitment, new hires, separations, and other changes in employment status
- Initiate and manage payroll processing
- Manage and administer employee benefits
- Develop, implement, maintain employment policies
Contracts, Insurance, and Risk Management:
- Monitor/manage insurance coverage to ensure adequate risk management
- Oversee compliance with legal and regulatory requirements regarding employment, government contracts, facilities, etc.
- Maintain compliance with document retention/destruction policies
- Oversee and maintain technology systems, including internal policy, hardware, software and staff training
- Manage and administer information security policies
- Supervise the collection, recording, and basic reporting of program data
- Develop, test and implement practices for improving and maintaining data quality
- Support senior staff in further developing data analysis and reporting
- Like all OTR employees, the Administration and Finance Manager will be flexible and open to “pitching in” as needed with other duties that arise in the course of a 15-employee organization’s operations
- Like all OTR employees, the Administration and Finance Manager is expected to strive to continuously increase skills and competence, e.g. taking advantage of opportunities for professional networking, continuing education and coaching.
- Commitment to On The Rise’s mission and programmatic approach
- 3 - 5 years of related work experience
- Substantial business and accounting experience; significant accounting coursework, certificate, or degree
- Proficiency in Microsoft Office (Word, Excel) and QuickBooks required. High degree of comfort with technology and online applications needed (PC environment)
- Ability to work as a member of a team while maintaining independent discipline
- Strong organizational skills and attention to detail; self-starter
- Ability to prioritize and self-manage multiple tasks and projects
- Ability to work in a busy, diverse environment, with openness to new learning and perspectives
- Sense of humor. Dynamic, engaging and creative. Some direct service experience or exposure to homeless/trauma a plus
Please email resume and cover letter to Martha.firstname.lastname@example.org with “Administration and Finance Manager” in the subject header.
Special Events and Community Relations Internship (May 2018 - September 2018)
Description of Position:
This is a unique opportunity to work in a small non-profit and support the needs of the Development Department, with focus on the organization’s largest fundraising event, the Prepare For Winter Dinner. You will succeed here if you possess extreme attention to detail, creativity, resourcefulness and a collaborative spirit. The first phase of this opportunity requires zealous solicitation of businesses to support the event’s silent auction and the second phase involves follow-up and creativity for ways to enhance the auction prior to the dinner. This position does not involve direct-service to the women we serve at On The Rise, but there is opportunity to enjoy lunch or a break with program participants; therefore, an individual who possess sensitivity to others, and an appreciation for different life experiences and choices will do well in this environment.
- Special Events support:
- Support planning and execution of events - such as the Prepare For Winter Dinner, third party events (Empty Bowls), in-house events (summer BBQ), and volunteer days.
- Solicit silent auction items for events; manage data entry of items received in a timely manner, (this will be a large part of the weekly work-load)
- Create Silent Auction packages to be auctioned off at event
- Support the Development team (the Director of Development and Communications, the Development Coordinator)
- Donor and volunteer stewardship, information management:
- Actively seek out online resources for volunteer opportunities, maintain volunteer postings and communicate with interested individuals about the ways they can get involved.
- Manage volunteer calendar of in-house and off-site volunteer activities, (e.g. volunteer lunch cooks, Moving Home Drive leaders) via email and phone.
- Help coordinate volunteer projects, greet volunteers and donors at the door, and accept donations and accurately record donations.
- Learn the development database, Donor Perfect Online, and assist with accurate data-entry such as in-kind donations that are received.
- Represent On The Rise via telephone, email, and through personal contacts within the community.
- Remain flexible and pitch in as needed with other duties that arise, e.g. assist with collecting, sorting, and organizing of clothes, toiletries, and the other in-kind donations that are directly distributed to program participants. Ensure women have access to these tangible essentials throughout the week.
- Commitment to our Mission & Skill Preferences:
- Excellent verbal and written communications skills.
- Interest in fundraising, special events, and public relations/ communications.
- Outgoing personality and comfortable with speaking in front of groups of people.
- The ability to work on multiple tasks at once.
- Proficiency in MS Office (Adobe Photoshop and In Design knowledge a plus).
- Professionalism, organization and self-starting approach to work is highly desired.
- Be a team player and have a sense of humor.
- Personal discretion and the ability to gauge boundaries while in the Safe Haven and interacting with Program Participants.
- We are searching for a team player who has a desire to learn. As the Development activities and the Safe Haven Program take place in the same space, the candidate must be comfortable engaging with program participants on a daily basis.
Hours: 18-20 hours per week, suggested 3 days per week starting January 2018 through June 2018. There is flexibility with work schedule should school conflict, hours can be reduced or work schedule shifted.
How to Apply:
Please submit a cover letter and résumé with a focus on why this internship is of interest to you to email@example.com. Please write “Special Events and Community Relations Internship” in the subject line. The position is unpaid.
Summer - Undergraduate Safe Haven Internship
Description of Position:
Interns at On The Rise (OTR) provide direct service to homeless and formerly homeless women in OTR’s Safe Haven program. The goal for our interns is to build stabilizing relationships with clientele while helping staff and clientele with daily program tasks. This can range from helping with immediate tangible needs to helping the women navigate broader social services like housing, mental health, and/ or legal services. Relational work with the women provides a unique experience to learn first-hand about the various intersectional issues that are involved in the homeless community and the impacts of cumulative traumas. Interns are individually supervised by the Safe Haven Advocates, and will have group supervision with peers. They will learn effective practices of providing holistic services by using a relational model informed by the philosophy of harm reduction.
- Coursework in trauma, substance abuse, mental health, homelessness, and other relevant topics are a plus.
- Excellent active listening skills are needed as well as an empathetic non-judgmental perspective
- Ability to work well with a wide range of populations
- Good problem-solving skills
- A sense of humor!
The Safe Haven summer internship requires a minimum commitment of 20 hours per week for 3 months – typically late May through early August.
Direct service to women:
- Provide relational support for program participants through nonjudgmental, empathic active listening.
- Provide referrals and advocacy to help program participant gain access to resources offered by other providers in the community.
- Be a liaison between women in the Safe Haven and the goods/ services available through the program. (E.g. Answer questions, give access to secured goods as directed by Advocates, maintain generally available supplies.)
- Facilitate the daily offering of breakfast and lunch in the Safe Haven, helping with set-up, breakdown, and other logistics of meals.
- Assist with Safe Haven communications – create and post informational signs and sign-up sheets.
- Work with staff to plan and execute occasional special activities and trips.
Other programmatic services:
- Participate in organization’s data collection and performance measurement and evaluation activities.
- Attend occasional trainings on specific topics, as recommended by staff.
- Accompany staff on visits and appointments with program participants in the field.
Fundraising, Administrative and Other:
- Support staff in supplying, organizing and maintaining program needs, offices and facility: food and supplies, files, tools, donations, etc.
- Assist with occasional Development projects – publications, mailings, volunteer events, fundraisers, etc.
- Like all OTR employees, Interns are expected to be flexible and open to “pitching in” as needed with other
- Duties that arise in the course of a small organization’s day-to- day operations.
How to Apply:
Please address these questions in a cover letter:
1. What excites you about On The Rise's mission?
2. What are your strongest skills and qualifications that will help you in this internship?
3. What do you hope to learn?
Please apply on-line by submitting your résumé and cover letter as attachments to: firstname.lastname@example.org with "Summer Internship" in the subject line.
Community Advocate Position
Description of Position
This full-time non-exempt position reports directly to the Safe Haven Manager. An Advocate’s responsibilities begin at the Safe Haven, a daytime program where women experiencing trauma and homelessness may address some basic human needs such as food, clothing, rest, and hygiene. At the Safe Haven Community Advocates spend both casual and intensive time with individual women, many of whom are trauma survivors, struggling with mental and physical health issues, substance use/abuse, and more.
The Advocacy Team builds relationships with the women in this environment, and these relationships are the basis for long-term, broad-based support both inside and outside the Safe Haven. Such support may take the form of assistance in using other programs through accompaniment and advocacy; helping access resources through referrals and applications, emotional support, and more. Support may relate to a wide range of issues, including housing, drug and alcohol treatment, domestic violence, sexual assault, childhood and adult trauma, legal and criminal issues, parenting issues, physical and mental health issues, applying for public benefits, budgeting, systemic oppression, sexual identity and orientation, and more.
Hours: OTR’s normal business hours are 8-4 on weekdays. The Safe Haven is also open on most Saturdays and most holidays. In order to ensure adequate staffing when the Safe Haven is open, Community Advocates’ schedules include one Saturday per month and occasional holidays, with occasional weekdays off.
Responsibilities: Members of the Advocacy Team are expected to rise to the following challenges:
Direct service to women:
o Providing broad-based, long-term emotional and general support to women in the Safe Haven, and offsite (at the hospital, in court, at other community programs, etc.)
o Working with women to help them articulate their needs, supporting them in meeting these needs, helping them work through issues including housing, drug and alcohol abuse and treatment, domestic violence, sexual assault, childhood and adult trauma, legal and criminal issues, parenting issues, physical and mental health concerns, benefits, budgeting, sexual identity and orientation, and more
o Facilitating women’s access to other programs including information and referral, accompaniment to and advocacy at other agencies and programs, coordinating follow-up care and assistance
o Crisis intervention and harm reduction, including assessment of danger and risk
o Collaborating within the Advocacy Team to provide a safety net of support for women at OTR that is not wholly dependent on particular staff members, and to leverage the diverse skills of different team members in complex, multi-layered problem-solving
o Strengthening professional relationships within the continuum of service providers, enhancing the success and effectiveness of referrals between OTR and other programs, and providing a smoother integration for women into and through the system – in keeping with OTR’s “mortar between the bricks” philosophy
o Acting as occasional “ambassador” of OTR to community members, donors, and other interested parties at site visits, open houses, and other organizational events
o Exercising independent judgment and discretion
o Helping maintaining a safe, clean, healthy physical environment, adequate supplies, etc.
o Being responsible for certain aspects of day-to-day program management, e.g. scheduling, meetings
o Recordkeeping and reporting
o Participating actively in program development and evaluation, identification of service gaps, etc.
o Like all OTR employees, Community Advocates will be flexible and open to “pitching in” as needed with other duties that arise in the course of a 13-employee organization’s day-to-day operations
o Like all OTR employees, Community Advocates are expected to strive to continuously increase skills and competence, e.g. taking advantage of opportunities for professional networking and continuing education
What We Are Looking For
On The Rise enjoys an excellent reputation within the support of a committed and diverse community. We are looking for a person who can build on our strong history and excellent programming, to continue to increase the quality and positive impact of our programs on women in crisis and homelessness.
The ideal candidate has:
- Personal experience with the issues facing the women we serve (homelessness, trauma, substance use/abuse, domestic violence, physical/mental health issues, etc.)
- Exceptional commitment to the mission of On The Rise and to furthering this mission through direct service to women
- Demonstrated interest in or prior work with trauma, substance abuse, mental health, homelessness
- Understanding of and/or prior work using harm reduction and relational approaches, and to using these approaches to achieve social justice aims through direct service
- Knowledge of human service agencies and programs throughout Greater Boston
- Commitment and tact in contributing to the work of a multi-disciplinary team and assisting a diverse population, while maintaining personal standards and performance
- Desire to keep learning and stretching
- Determination to “meet each woman where she is” using creative, professional approaches
- Strength and self-knowledge in maintaining personal/professional boundaries, acknowledging personal limitations
- Judgment and experience in helping women prioritize competing, often conflicting, needs
- Rapport and discretion in dealing with sensitive, confidential matters
- Sense of humor
- Ability to work in a diverse and fast-paced environment; open to new ideas
- Microsoft Office literacy and internet savvy
Fluency in Spanish or Haitian Creole is strongly preferred.
A personal vehicle and valid driver's license are preferred for light to moderate use on the job.
Salary commensurate with experience plus great benefits.
On The Rise is partially supported by MOVA through the 1984 VOCA grant from the Office of Victims of Crime, Office of Justice Programs, and the U.S. Department of Justice.
On The Rise recognizes the importance and benefits of diversity in the workplace and the community. We are an AA/EOE, and we strongly encourage people of color to apply. Individuals who have experienced homelessness or overcome other significant life challenges are strongly encouraged to apply.
How to Apply
Please send your resume and a cover letter addressing the questions below:
o What excites you about On The Rise’s mission?
o What are your strongest skills and qualifications that will help you in this position?
Submit your materials online to email@example.com with "Community Advocate” in the subject line.